Author: Leah Bryan
10 Customer Service & Call Center Hiring Trends Right Now
As we settle into 2024, there is no better time to take a look at the year ahead. Customer service and call center hiring, training,
Employers Are Tapping Into Referrals to Find Great Candidates
You post an open position for your company and suddenly become inundated with hundreds or thousands of applicants. While your candidate pool is large, it
How Applicants Can Combat Interview Fatigue (And Keep Going!)
Job applicants today may interview at several companies before they receive a job offer. Even then, it may take more interviews before they find a
6 Soft Skills Employers Should Value in Today’s Applicants
Sorting through applicants can become a time-consuming and overwhelming task. It can be tempting to narrow the potential applicant list by considering only the hard
4 Things You Can Learn from an Exit Interview
Parting ways with an employee is a natural part of operating a business. Before you say goodbye for good, there is one final step you
Employee Retention: 5 Ways to Keep Staff Happy
High employee turnover is costly for a company. First, there are the hiring and onboarding costs. Then, there are the lost productivity costs as current