Category: Call Center Management
eBook: “Get More Done: 100 Ways to Increase Productivity”
The struggle is real! It seems we are all trying to get more done with fewer resources, and more challenges. While we can’t control all
Using Skill Testing in a Competitive Job Market
When you’re looking for a new employee, is a resume and an interview enough? Or, should you go one step further? Here’s how using skill
Tips to Build Your Technical Resume
Are you searching for an IT job? Are you struggling with the application process? Don’t worry. Use these tips to build a technical resume employers
How To Build a More Inclusive Workplace
If you’ve worked hard to recruit a diverse team, you may think your job is done. However, bringing people with a wide range of backgrounds
Back to Basics! How to Follow Up After Submitting a Job Application
If you recently lost your job or decided to pursue other opportunities, you’ve probably found yourself in the middle of an employment search. And with
Are Remote Workers More Productive Than Office Employees?
When the COVID pandemic shifted many office workers to remote positions, businesses had the opportunity to conduct a real-life experiment. So, what’s the verdict? Are
