As many industries have customer service departments, working as a customer service professional is a smart career choice. This means there are plenty of opportunities for those looking for new customer service opportunities. These tips will help you find the hottest opportunities in the job market in Athens, GA.
Networking Events
Attending networking events is perfect for finding the hottest customer service opportunities. Connecting directly with other professionals or hiring managers can get your foot in the door to places you wouldn’t otherwise have a chance. An employee may know of a customer service position that is about to open up at their company. A hiring manager may be looking for new customer service talent. Speaking with and connecting with these professionals lets them get to know you personally, enabling you to showcase your knowledge and skills.
Social Media
Job seekers can use social media for professional growth. LinkedIn is an obvious choice because of its professional networking opportunities and job listing board. Applicants can connect with recruiters, hiring managers, and industry professionals. This can help them stand out from the crowd by showcasing their skills and creating a direct connection. Facebook is another option with its interest groups. Job seekers could join a group that can help them find new opportunities.
Work With a Recruiter
Applicants who work with a professional recruiter or a recruiting agency have an advantage over those who do not. Many companies do not publish their open positions publicly. They may want to limit their applicant pool or have the recruiter provide pre-screening services. Working with a recruiter can help customer service professionals find a position that fits their experience and skill set while giving them a clear path for professional growth.
Online Job Listings
One of the most common resources for today’s job seekers is online job listing boards. These are websites that companies can use to post their job openings publicly, encouraging applicants to apply. You can narrow your search to customer service roles and define the search by years of experience, seniority, pay, or more. On a smaller scale, you can go directly to a company’s website and browse its job listing board. Large companies may have several customer service positions available. There are also special interest job boards that can be perfect for those looking for a particular type of customer service job. For example, a job board focusing on remote roles or flexible working hours.
Industry Organizations
Many industries have professional organizations that professionals can join. When looking for customer service opportunities, job seekers could join a customer service-focused organization. You could also join an organization for a specific industry if you want to change careers but still stay in customer service. Consider joining one of these professional organizations to get started.
- National Customer Service Association (NCSA)
- International Customer Service Association (ICSA)
- Customer Service Institute of America (CSIA)
Find Customer Service Opportunities
Athens, GA, is a perfect place to take the next step in your customer service career. Consider attending networking events, utilizing social media, browsing online listings, or joining an industry organization. If you’re serious about furthering your career, working with a recruiter gives you an edge over other applications. You have a team helping you find opportunities and helping you stand out from the other applicants.
Let our talented recruiters help you find your next customer service opportunity.
