The hiring demand for call center representatives grows every year. While this may not be the job everyone dreams of growing up, there are lots of benefits to working in call centers.
Low Barriers to Entry
Its fairly easy to start your career in the call center industry because most do not require previous work experience in a call center or specific educational degrees. Many centers will accept high school graduates as long as they have great attitudes and can speak and write professionally.
Job Training
Call Centers will provide training when you start work. Many of these centers will provide you access to some of the best sales training programs available as well as experience in using a variety of software packages. Spend the first few years of your career mastering these skills and you’ll soon be ready to move up, either in that organization, or another company.
Competitive Compensation & Benefits
Call Center compensation is generally very competitive for the recent graduate or those still in school. For those that offer commissions, the opportunities are even greater if you apply yourself.
Flexible Schedules
Call centers often work extended schedules through the day to cover many time zones so they can offer employees flexible schedules. If you are a student in school, a mother that wants to make some extra money while the kids are in school, or a recent retiree not entirely ready to quit work completely, many call centers can accommodate these schedule requests. Some even allow you to work from home.
Camaraderie
Due to the size of most call centers, its easy to make friends. The pool of people to choose from is much larger than it would be in a small company.
Casual Dress Code
Most call centers allow a more casual dress code than you might find in offices that deal face-to-face with the public regularly.
BOS Staffing has been in the call center staffing business since 2005. Let our recruiting experts help you get your career start in the call center industry.
